Whale Speak

A Highly Irregular & Opinionated Web Periodical

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Entries Tagged as 'marketing'

Gary Vaynerchuk at RailsConf 2010

June 28th, 2010 · No Comments · business, customer service, marketing

Great talk. I’m totally behind the idea of the “give a fuck” economy.

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How to fix eBay

July 31st, 2008 · No Comments · internet, marketing

This has been bothering me for a long time. I use eBay a lot, and recently it has become less fun, but I can’t put my finger on why exactly. The site is flooded with generic, no-brand products, (at least in the categories I spend most of my time) being sold for razor thin profits [...]

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How to beat the big guys

July 3rd, 2008 · No Comments · goals, marketing, work

You can always beat the big guy. If you’re starting out in a business, there are always some people, some companies that are big names, and it looks like they’ve got all the bases covered. But you have two big advantages. First of all, when you’re small, you’re agile. You can change quicker than the [...]

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How to lose a customer

June 24th, 2008 · No Comments · marketing, work

Let your customers go quickly and painlessly. When someone decides that they no longer want your services, it’s usually too late to do anything about it. What you can do, is act professionally and make the process of switching suppliers uncomplicated and swift. A bureaucratic, unhelpful attitude does not reverse a bad opinion, it confirms [...]

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Do we need ethics in marketing?

June 20th, 2008 · No Comments · marketing

Recently I heard an SEO say that ethics have no place in marketing. I wanted to argue with that, but I feel that in some ways he is right. The problem is, before you are a marketer, you’re a human being. And being human is all about ethics.

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Why are books for the Kindle so expensive?

June 19th, 2008 · No Comments · marketing

Seth Godin points out in a post about the Kindle that the costs for paper and inventory disappear for Amazon when supplying books. So why do those books cost the same as their physical versions? Actually for someone who buys second-hand, they’re more expensive. For economists the short answer is always “because that’s what people [...]

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