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Category Archives: work

Too Many Gurus

Why do so many web recruitment ads ask for gurus? CSS gurus, Rails gurus and so on. Gurus are fine, if you can get them, but where are the jobs for beginners? For intermediates?
A good indication that someone is using this term too loosely is when it is accompanied by a low salary offer. Why [...]

What does it mean to be professional?

When companies don’t know how to act, they choose to be “professional”. It’s assumed that we know both what this means and also that it is the correct way to act.
When I hear this word, the speaker usually means something else. It’s a lazy word, used when the reasons have not been fully thought out. [...]

How to beat the big guys

You can always beat the big guy. If you’re starting out in a business, there are always some people, some companies that are big names, and it looks like they’ve got all the bases covered. But you have two big advantages.
First of all, when you’re small, you’re agile. You can change quicker than the big [...]

How to lose a customer

Let your customers go quickly and painlessly.
When someone decides that they no longer want your services, it’s usually too late to do anything about it. What you can do, is act professionally and make the process of switching suppliers uncomplicated and swift.
A bureaucratic, unhelpful attitude does not reverse a bad opinion, it confirms it.
It’s also [...]

What your CV really says

I was reading through the archives of Veerle’s excellent design blog, when I came across a post about her sending out her CV as a kind of package. The funny thing is that most advice about job-hunting steers you away from being this imaginative.
When you’re writing your CV, it’s easy to get bogged down in [...]