Whale Speak

Infrequent & Opinionated Web Farts

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Entries Tagged as 'customer experience'

How to fix eBay

July 31st, 2008 · No Comments · internet, marketing

This has been bothering me for a long time. I use eBay a lot, and recently it has become less fun, but I can’t put my finger on why exactly. The site is flooded with generic, no-brand products, (at least in the categories I spend most of my time) being sold for razor thin profits [...]

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