It’s the morning of Monday May 19th and it’s been a long weekend. My girlfriend and I are waiting for a train to take us on a six-hour journey back home. We’re coming back from a festival and there are many other people like us waiting on the platform with suitcases and rucksacks. I’ve booked [...]
Entries Tagged as 'reservations'
Everything About Your Customer Service Is Wrong
September 16th, 2008 · No Comments · customer service
Tags:buffet cars·railway·reservations·Seinfeld·tickets·train·train toilets